Full policy

Privacy Policy

Effective Date: 1st October 2026
Last Updated: 1ST October 2026

1. Introduction

Welcome to CBC Organization.

We respect your privacy and are committed to protecting the personal information you provide when using our Moodle learning platform ("the Platform").

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights regarding your information.

By using this Platform and, where required, selecting "I agree" or otherwise providing consent, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use the Platform, we may collect the following information:

Account Information

• Full name

• Username

• Email address

• Student/employee/registration number, where applicable

• Profile information that you choose to provide

Learning and Activity Information

• Courses in which you are enrolled

• Course participation and completion

• Assignment submissions

• Quiz and examination results

• Grades and feedback

• Forum posts and other learning activities

• Login and access records

Technical Information

The Platform may automatically collect certain technical information, including:

• IP address

• Browser and device information

• Operating system

• Login times

• Pages and resources accessed

• Information relating to errors or technical problems

Information You Provide

We may also collect information that you voluntarily provide through forms, messages, surveys, support requests, or other activities on the Platform.

3. How We Use Your Information

We may use your information to:

• Create and manage your Moodle account

• Provide access to courses and learning materials

• Monitor and record learning progress

• Assess assignments, quizzes, examinations, and other activities

• Communicate with you about courses, assessments, account matters, and important Platform updates

• Provide technical and user support

• Maintain the security and reliability of the Platform

• Prevent misuse, fraud, unauthorized access, or other security incidents

• Generate reports and statistics for educational or organizational purposes

• Improve our courses, services, and Platform

• Comply with applicable legal, regulatory, and institutional requirements

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by applicable law.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

• Your consent

• The performance of an agreement or provision of educational services

• Compliance with a legal obligation

• Protection of legitimate interests

• Performance of a task carried out in the public interest or in accordance with applicable institutional requirements

Where we rely on consent, you may withdraw your consent where permitted by applicable law. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

5. Sharing of Your Information

We may share personal information with authorized individuals or organizations where reasonably necessary to provide and administer our services.

This may include:

• Authorized staff, instructors, administrators, or assessors

• Information technology and system administrators

• Service providers who support hosting, maintenance, security, email, or other Platform functions

• Government, regulatory, or law-enforcement authorities where required or permitted by law

• Other parties where you have provided permission or where disclosure is otherwise lawful

We do not sell your personal information.

Where we use third-party service providers, we take reasonable steps to ensure that they handle personal information appropriately and in accordance with applicable requirements.

6. Cookies and Similar Technologies

Our Moodle Platform may use cookies and similar technologies to:

• Keep you signed in

• Maintain your session

• Remember certain settings and preferences

• Support security

• Understand how the Platform is used

• Improve Platform functionality

Some cookies may be necessary for the Platform to operate correctly.

You may be able to manage cookies through your browser settings, although disabling certain cookies may affect Platform functionality.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure. You should therefore also take reasonable precautions to protect your account, including keeping your password confidential and logging out when using a shared device.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, or for as long as required by applicable law, institutional policies, contractual obligations, or legitimate educational and administrative requirements.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable retention requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of information where legally permitted

• Object to or request restriction of certain processing

• Request portability of certain information where applicable

• Withdraw consent where processing is based on consent

• Make a complaint to the relevant data protection or privacy authority

To exercise a privacy right, please contact us using the details provided below.

Some requests may be subject to legal or administrative limitations.

10. Children's Privacy

Our Platform may be used by learners of different ages.

Where users are children or minors, we will handle their personal information in accordance with applicable laws and institutional requirements. Where parental or guardian consent is legally required, we will take appropriate steps to obtain it.

11. International Data Transfers

Depending on where our Moodle server, hosting provider, or service providers are located, your personal information may be stored or processed in a country other than the country in which you live.

Where applicable, we will take reasonable steps to ensure that international transfers of personal information comply with relevant legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Platform, services, legal requirements, or privacy practices.

When we make significant changes, we may notify users and, where required, ask users to review and provide consent to the updated policy.

The "Last Updated" date at the beginning of this policy indicates when it was most recently revised.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

ACADEMIX DIGITAL LERNING PLATFORM
Privacy Contact: Online Learning Platform
Email: info@cbcorganization.com
Telephone: [Telephone Number]
Address: Tabata Segerea, Dar es Salaam

14. User Acknowledgement and Consent

By selecting "I agree", creating an account where consent is required, or otherwise providing consent through the Platform, you confirm that:

• You have had an opportunity to read this Privacy Policy.

• You understand how your personal information may be collected and used as described above.

• You understand your privacy rights under applicable law.

• Where processing is based on your consent, you provide consent to the processing of your personal information for the purposes described in this Privacy Policy.

Where applicable, you may withdraw consent by contacting [Privacy Contact/Email]. Withdrawal of consent may affect our ability to provide certain services where processing is necessary for those services or is otherwise permitted or required by law.

Policy Version: Version 1
Effective Date: 1ST October 2026